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Call Tracking

Call tracking is a process that allows call centers to track the calls and messages of their customers. It gathers the data of the callers to give a real-time view of consumers to the marketers…

Voice Broadcasting

Voice broadcasting is a communication process that is used to broadcast hundreds of voice messages to a targeted demographic group. This process is conducted by call centers to promote their products and services…

Contact Center Solution

Contact centers are the gateways to reach consumers directly. Effective contact center solutions allow businesses to expand their customer base with advanced software and features…

Interactive Voice Response

Interactive voice response (IVR) is a type of call center management software that routes callers to the appropriate agent. It prompts the user to follow the preloaded instructions and solves the issues instantly…

Class 4 switch Solution

A Class 4 Softswitch is application program interface software that helps in IP to IP communication by facilitating the two VoIP phone lines. It connects telephone calls from one phone line to another phone line across any telecommunication network or internet…

IP PBX Solution

IP-PBX system is a Private Branch Exchange that functions through IP (Internet Protocol) system. IP PBX solution is used by contact centers for high-quality communication…

Conferencing Solution

Audio, video and web conferencing solution is crucial to help small businesses to communicate with their target audience without hassles. Conferencing solution encourages B2B communications and boosts the productivity of call centers…

WebRTC Client Solution

WebRTC client solution helps call centers to create high-quality audio video and web content on the WebRTC framework. Basically, call centers to use WebRTc solution to offer technical support to their customers…

Click to Call on Web

Click to call is an instant calling widget that helps businesses to get in touch with their consumers. It is one type of marketing strategy to boost the productivity of small businesses…

Overview

The products we offer are intended to help small businesses. For call center business our offered solutions are crucial as they are open source based and flexible to use. We utilize cutting-edge practices on VoIP technology to offer customized solutions for inbound outbound and blended call centers.
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CALL CENTER VOIP

VoIPConnect is a leading IT solution provider that offers cost-effective VoIP for call centers. Our VoIP innovation allows you to unify your communication system without any deployment of bulky hardware. Our cutting-edge VoIP for call centers will ensure quality voice calls and mobile-friendly communication

CUSTOMIZED SOLUTIONS

VoIPConnect offers customized VoIP and web design, development solutions across the globe. As a leading IT solution provider, we customize our services as per the needs of our customers. Our customized solutions include VoIP development for call centers, Website design, and development for small businesses and application development to manage the complex structure in established enterprises.