How VoIP Phone Systems Are Changing the Game for Call Centers: Let’s Take a Closer Look!
When you call a customer support center, have you ever wondered how they handle all those calls efficiently? The secret lies in VoIP phone systems, which have totally revolutionized call centers operation process! VoIP, short for Voice over Internet Protocol, might sound fancy term. But it’s quite simple. Instead of using old-fashioned phone lines, VoIP uses […]